Connect incident alerts to a read only Devin investigation so the on call engineer arrives to a timestamped evidence packet, likely code path, and explicit unknowns instead of a cold page.
Source episode · 29:00
How I AI: Cognition Labs CEO Scott Wu & Devin AI, the junior engineer that never sleepswith Claire Vo
Scott explains that Cognition pages Devin when a crash occurs, so an agent begins tracing the error before the on call engineer reaches a computer and can hand over an initial report with a suspected change and the error path.
An incident channel update that summarizes impact, correlates telemetry and recent changes, identifies the leading hypotheses with evidence, and hands the on call engineer concrete next queries without silently modifying production.
AI software engineer by Cognition Labs
Step by step
Follow the sequence once, then adapt the prompts, checks, and handoffs to your own setup.
4 steps
Route a deduplicated incident event to Devin with service, environment, severity, start time, alert evidence, runbook, and on call contact. Use a dedicated read only identity and keep production mutation outside the default integration.
Have Devin correlate the alert with logs, traces, deploys, feature flags, recent code changes, and known incidents. Require time bounded queries, evidence links, and alternative hypotheses instead of a single confident story.
Investigate incident [ID] for [service and environment] from [time window] using read only access. Summarize observed impact, timeline, relevant logs and traces, recent deploys or flag changes, and up to three root cause hypotheses with evidence for and against each. Cite exact links or query IDs, redact sensitive data, and list the next diagnostic action. Do not change production.
Post a compact report to the incident channel with impact, current status, timeline, evidence, leading hypotheses, confidence, unknowns, and recommended next queries. Notify the assigned human rather than presenting the report as a resolution.
Let the on call engineer validate the evidence, choose the next diagnostic or mitigation step, and keep Devin working on bounded queries or code history. Record decisions, commands, results, and rollback signals in the incident timeline.
Turn an idea into a PRD, user stories, and a plan.
After the steps
How to recover when the loop fails and where human judgment helps.
Recover
Keep building
Log your workouts effortlessly without ever opening a spreadsheet. This workflow uses the Claude mobile app to parse a simple voice note and automatically update your workout tracking spreadsheet in the background.
Create a custom email management interface within Claude to read, triage, and draft replies without opening the Gmail tab. This workflow helps you reclaim focus and compound your learnings by training your AI on every interaction.
Build a fully automated system in Claude to generate personalized, interactive HTML proposals and client onboarding materials, saving hours on administrative work and creating a high-touch experience.
Join 100,000+ product managers who use ChatPRD to write better docs, align teams faster, and build products users love.