Process Audio with an LLM
Transcribe the audio and return structured fields for observed behavior, expected behavior, product area, user journey, severity evidence, title, and concise summary. Keep diagnosis explicitly separate.
Process this consented user feedback recording. Return JSON with transcription, feedback_type, product_area, user_journey, observed_behavior, expected_behavior, impact, concise_title, ticket_summary, and open_questions. Preserve the user’s evidence. Do not invent a root cause.
↳The prompt should guide the model to extract the core problem and user journey, for example: 'On trade tab, typing into from field does not display numbers, user cannot initiate a trade.'