Subscription Billing & Renewal FAQ
Common questions about billing cycles, auto-renewal, and cancellation.
How do I check my current plan and billing cycle?
- Go to Settings → Billing at app.chatprd.ai/settings/billing.
- Your current plan (Free, Pro, or Team) is shown at the top.
- Below your plan name you'll see whether you're billed monthly or annually, along with your next billing date.
When does my plan renew?
Your subscription renews automatically on the anniversary of your original sign-up date. For example, if you subscribed on March 15, your plan renews on the 15th of each month (monthly) or on March 15 of the following year (annual).
You can confirm your exact renewal date on the billing page.
How do I cancel before renewal to avoid being charged?
- Visit app.chatprd.ai/settings/billing.
- Click Manage Subscription.
- Select Cancel Plan.
Canceling before your renewal date ensures you won't be charged for the next billing period.
Where do I manage my billing?
All billing actions — updating your payment method, switching between monthly and annual plans, downloading invoices, and canceling — are available at:
app.chatprd.ai/settings/billing
What happens after I cancel?
When you cancel your subscription:
- Your access continues until the end of your current billing period. You won't lose access immediately.
- Once the billing period ends, your account reverts to the Free plan.
- Your documents and data are preserved — you can re-subscribe at any time to regain full access.
Still have questions?
If you have billing questions that aren't answered here, reach out to our support team via the in-app chat or email support@chatprd.ai.