Lenny's Product Pass FAQ
Common questions about redeeming the Lenny's Newsletter promo, plan eligibility, and troubleshooting.
How to redeem your Lenny's Product Pass code
- Visit chatprd.ai/lenny and sign up for a ChatPRD account (or log in to your existing account).
- Go to Settings → Billing in the app.
- Choose the Pro (Individual) plan and enter your promo code at checkout.
- Your discounted subscription will activate immediately.
What plan does the promo apply to?
The Lenny's Product Pass promo is for an individual Pro plan only. It cannot be applied to or transferred onto a Team plan. If you need a Team subscription, that requires a separate purchase.
What if my code doesn't work at checkout?
If the promo code is not accepted during checkout, please contact our support team at support@chatprd.ai with:
- The email address associated with your ChatPRD account
- The promo code you are trying to use
Our team can manually link the promotion to your account.
Can I move the promo to a Team account?
No. The Lenny's Product Pass promo is exclusively for individual Pro plans and cannot be transferred to a Team account. If your organization needs a Team plan, please reach out to sales@chatprd.ai to discuss upgrade options.
Why isn't the discounted price showing when I upgrade?
The promo discount is applied at the subscription level in Stripe, but it may not always reflect in the in-app upgrade flow. If you don't see the discounted price:
- Contact our support team at support@chatprd.ai.
- Include your account email and a note that you have a Lenny's Product Pass discount.
- Our team can send you a discounted Stripe invoice directly so you receive the correct pricing.